Sunday, October 31, 2010

Fact or Fiction? The Elusive RHD Waiting List.

Several years ago (I think in 2007) I got a real kick out of a post on Steer Planet where someone said that RHD only does web site updates on Sundays. We thought it was real funny, because truthfully on Sundays, I don't know about the other people here at RHD but I usually go to church followed by house cleaning and a Law & Order marathon on USA television ha ha.

But recently, I had to smile again when I heard a friend telling me some of the "stories" she heard about RHD, most of which were all not exactly true. So, here's a few samples of some things you might hear about us, and if they are FACT or FICTION :)

FACT or FICTION: There is a 3 month waiting list to get Ranch House Designs to design a new web site.

Hmm, that's a FICTION. The truth behind this is that yes we do have a waiting list, because we strive to maintain the highest level of  quality and honestly, that just takes time. Realistically we get about 5 new web design proofs out per week. A couple of years ago, at one time our waiting list was 8 weeks. So I think that is where that story originally came from, and a competitor heard it and ran with it.

Truthfully, most of our sites go from start to finish in about 10 days. Some even go faster than that, we have several sites where the client loves the first design we send them, they have their materials all organized, and their site can go up in as fast as a day or so. Now of course, a lot of this depends on the client and how fast they approve designs, how fast they send in pictures, etc. But to answer the question, no, we do not have a 3 month waiting list.

After hearing this little story, Christa (our web division manager) busted out with the fact that she has a spreadsheet dating back to 2008 that shows the average turnaround on new web site designs. When she first started working here we might put up about 2 or 3 new sites a week. Thanks to the hard work of Christa, Jessica and Carole, we have nearly tripled that in the last 6 months!

So, if you're a RHD fan and you've heard about this elusive RHD 3 month waiting list, here's the facts. The typical wait time is about 2-3 weeks. :)

Stay tuned, we'll be doing some more fact or fictions in the upcoming weeks!

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